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Health Care Improvement Books

     M.Conner, Sandra Knott & Brenda Bulman: Northern & Yorkshire Learning Alliance

    Excellence in the Public Sector: Redesigning the Patient/User Experience
Excellence in the Public Sector: Redesigning the Patient/User Experience by M.Conner, Sandra Knott & Brenda Bulman: Northern & Yorkshire Learning Alliance

Excellence in the Public Sector: Redesigning the Patient/User Experience Back Cover  
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ISBN: 1-904235-11-5    Price: £ 15.95 

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Overview

    Other Book Titles in this Category:

  Significant Event Audit: a focus on Clinical Governance
Dr. Jonathan Stead & Dr. Grace Sweeney
  A rich and topical account on the history, application and evidence derived from using Significant Event Audit across health care settin...
 
  Price: £ 16.95  More Info    Add to Cart  
  Accelerating the Spread of Good Practice: A Tool Kit for Health Care
Sarah Fraser: Visiting Prof. Univ. of Middlesex
  The essential tool kit on the SPREAD Model, a must for all health care improvers, professionals, managers and students...
 
  Price: £ 16.95  More Info    Add to Cart  



  Rolling Out Your Project: 35 Tools for Health Care Improvers
Sarah Fraser: Visiting Prof. Univ. of Middlesex
  The project leader, facilitator, manager and health care workers guidebook on Managing roll out projects…...
 
  Price: £ 14.95  More Info    Add to Cart  
  The Patients Journey: Mapping, Analysing and Improving Processes
Sarah Fraser: Visiting Prof. Univ. of Middlesex
  A simple, clear, yet rich and informative handbook on mapping, alysing and improving patient care. A must for health care workers...
 
  Price: £ 14.95  More Info    Add to Cart  



  Leading Innovation & Change in the NHS
Editor: G. Boak. & H.Jones: Centre for Leadership: Univ. of York
  A compelling and insightful account on the experiences of senior clinicians and managers on embracing innovation and change. A must for ...
 
  Price: £ 19.95  More Info    Add to Cart  
  Life Coaching: a handbook
Gina Harris: Harris Associates: Derbyshire. UK
  The book for those who want to get the most from their lives, relationships, families, work and careers through personal development. A ...
 
  Price: £ 9.95  More Info    Add to Cart  



  The Excellence Model in the Health Sector
Editor: Dr. H.Stahr, B.Bulman and M.Stead
  Three leading edge case studies on early adopters of the EFQM Excellence Model in healthcare...
 
  Price: £ 15.95  More Info    Add to Cart  
  Using the Excellence Model in Health Care: A practical guide for success
Sue Jackson: Univ. of Salford. UK
  The definitive handbook on the use of the EFQM Excellence Model within health care one of the leading practitioners in the field...
 
  Price: £ 17.95  More Info    Add to Cart  



  How to Successfully Implement Clinical Pathways
Amanda Layton et al
  The practical guide on how to successfully implement clinical pathways four leading practitioners in the field...
 
  Price: £ 14.95  More Info    Add to Cart  
  Total Quality Management: Myth or Miracle
Prof. G.K Kanji: Sheffield Hallam Univ. UK
  An incisive collection of key papers scholars and practitioners on the history and application of TQM across sectors...
 
  Price: £ 17.95  More Info    Add to Cart  



  Thriving in unpredictable times: An Introduction to AGILITY in Health Care
Editor: S.W.Fraser, M.Conner & D. Yarrow
  In this engaging account, practitioners from the world of production have teamed up with colleagues from the world of health care to dem...
 
  Price: £ 19.95  More Info    Add to Cart  
  Clinical Leadership Development
John Edmonstone
  A topical and insightful collection of readings on Clinical Leadership Development for medical, nursing and allied health professionals....
 
  Price: £ 19.95  More Info    Add to Cart  



  Having it Both Ways
Irwin M Rubin & Thomas J Campbell
  In this resourceful book Rubin & Campbell provide a compelling account on the benefits and techniques of win-win relationships. The book...
 
  Price: £ 14.95  More Info    Add to Cart  
  My Pulse is not what it used to be: The leadership challenges in healthcare
Irwin M Rubin & C. Raymond Fernandez
  A powersful case study on organisational life and death. Essential eading for all health care managers and clinicians alike...
 
  Price: £ 17.95  More Info    Add to Cart  



  Judging Excellence: Users and Carers making decisions
Sue Inglis et al
  A leading edge publication on the systematic involvement of users and carers in the judging of quality of care. The book reflects the c...
 
  Price: £ 16.95  More Info    Add to Cart  
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